You can only use EIM to import bulk data from legacy systems into the Siebel database. Only ACT! 2.0 and ACT! 3.0 have File/Import functionality for data import into Siebel. You can use “Exporter for ACT!” to export ACT! 4.0 or 2000 Contacts, Notes/History, Activity, Group, Sales and E-Mail data into commadelimited files. For information on ACT! products, visit their website at http://www.actaddons.com.