Siebel Multi Lingual Changes – Considerations

9 February 2025
Area Sub Area Code Change ?
Infrastructure By using OS utilities, install the required Languages on -

Siebel Server

Siebel Client
No
Infrastructure Database

Ensure that Code Page of Database Supports the required Languages
No
Infrastructure Download & Install the required Language Packs-

Siebel Web Server, SWSE

Siebel Server,

Siebel Tools,

Siebel Client,

Siebel Sample Database
No
Infrastructure By default, Development Sample database would have only ENU Data.

Need to import the data for each Language by using Siebel utilities
No
Development Putting Captions/Labels –

Need to use Symbolic Strings while giving Captions, Labels, Titles

Siebel would give translations for Vanilla Objects. Need to to create new Symbolic Strings for new Titles, Captons, Labels, etc.
Yes
Development LOVs

LOVs need to created for each Language
No
Development Error Messages

By default, the User Messages / Error Messages would be in ENU

For giving message in respective Language, need to 2 things –

Using Message Object, create message in each required Language.

While explicitely writing messges in Scripts, use reference to Message Object
Yes
Development Check in / Check Out

It can be done only in one language at a time
No
Development Compilation

Application needs to be compiled in each language separately.

But for initial testing purpose, it can be compiled in English & tested
No
Development Search Spec

Search Spec on LOV should use function LookUpValue
Yes
Development Workflow - Siebel operation step: For search specs here, use the LookupValue function. Yes
Development Setting PreDefault value on BC Field should use LookValue Yes
Development Email Communication Templates -

Use appropriate User Locale for creating Template


Set the correct outbound communications preferences for a User. This will decide the Templates shown while sending emails
No
Development Correspondence Templates -

Use appropriate User Locale for creating Template
No
Integration Each character’s Code Point needs to be converted while integrating data between 2 systems having different Code Page. Use Siebel provided Business Services Yes
Setup Setup the System Preferences like -


TimeZone

Currency

Date & Time Format

Number Format

Decimal Format
No
Planning & Execution Translation Efforts -


Emails, Phone Conversations

All the relevant documents

Testing Documents

Error Messages, Screen Labels, etc
No

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