Becoming a successful manager is not an easy task. It is not only a matter of making the right decisions for your company, but you need to be a good leader. This means that you need to know how to encounter and handle various problems.
As a good listener, you should listen at least twice as much as you talk. However, what you have to say is also important. It can help you to listen well, or it can act as a roadblock to better listening.
Negative and positive emotionsYou're wired to listen selectively for the information you expect or want. As a result, your emotions affect how and what you hear.
Assess your listening skillsGood listeners are made, not born. Your skills will improve with practice and, with effort, you can become an exceptional listener.
Have you ever stopped to consider what ineffective team captains might be costing you and your team?Because effective leadership is so important, many in the business world are now quantifying the cost of ineffective leadership.
“I used to think that running an organization was equivalent to conducting a symphony orchestra. But I don't think that's quite it; it's more like jazz. There is more improvisation.”— Warren Bennis