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What is the importance of communication in the workplace? People in organizations spend over 70% of their time interacting with others, either directly – in private or in meetings – or by phone and e-mail.

Arnold Schwarzenegger was not famous yet in 1976 when he and I had lunch together at the Doubletree Inn in Tucson, Arizona. Not one person in the restaurant recognized him.

Everyone reacts to change slightly differently and is likely to have their own opinion about the change – that's just human nature.

Objective:To improve the performance of the Siebel Application and reduce the load on the Web Server. Problem / Analysis:  The “start.swe” component is the one that has all th

In the first stage of creating a leadership development plan, you assess yourself and your environment, establish your vision, and plan to overcome obstacles. In the second stage, you determine how to achieve your vision.

The top 3 barriers to effective listening are distractions, misinterpretations and attachment to personal beliefs and values.These barriers can prevent you from getting or understanding the message you are hearing.1. Distractions

Assigning team roles appropriately – to capable team members – sets your team on the path to success. A logical four-step process can help you assign team members to appropriate roles. Each step of the process builds on the last:

One of your first tasks when building a team is to establish team goals. Typically, you can do this in one of two ways. You can establish the goals yourself, or you can elect to take a collaborative approach and involve your team's members.

No matter where they're found in an organization, innovators are a vital part of a company's structure. They keep the organization focused on the future.

As a manager, one of your jobs is to turn your employees into leaders. To do this, they need to know what's expected of them, and when they're succeeding. Think about your role as a leader. How do you know when you're successful?

The way you reply to e-mail messages can have a major impact on your work and business relationships.To ensure you reply to an e-mail message appropriately, you should always

You can use a four-step process to influence others:

A good leadership development plan has three key characteristics. When you've finished creating your plan, you should evaluate it to be sure it has each of these characteristics:

To establish an atmosphere of trust and open communication, you must create some ground rules that everyone on the team should follow during team meetings, or even during one-on-one discussions. Team members should also use effective anti-barrier strategies to open up communication. These strategies include the following:

Managing your team during each of the stages of team development can be a challenge. Each stage will require different skills and strategies for motivating team members, making decisions, delegating authority, and dealing with conflict.